Frequently asked questions
We define operational excellence as getting to the apex of time, cost, and quality. We help companies do things faster, cheaper, and better through the use of Intelligent Automation driving digital transformation.
In short, we use Intelligent Automation, combined with other emerging technologies (AI, Machine learning) to make companies more efficient.
Clients also use our services to create new revenue streams that were once unfeasible without our digital transformation services.
We focus on aligning value with cost. For example, our flagship service, the "DOF Core", moves digital transformation initiatives from CAPEX to OPEX by solving the issue of huge upfront cost by utilizing a subscription model.
We have created a comprehensive fourteen (14) step Intelligent Automation (IA) lifecycle that is rooted in Agile, Six Sigma, and ITIL principles with a focus on value delivery. As a part of the focus on value and continuous improvement, we ensure that the IA process is simplified and efficient to cause minimum disruption to the business.
The Digital Operations Factory is your alternative to traditional enablement approaches. It reduces cost and risk while providing the flexibility and standards to support easily scaling into your automation journey. The Digital Operations Factory offers several features that makes it the clear choice to deploy and scale your Intelligent Automation Platform, powering your digital journey. Backed by over a decade of expertise in building and maintaining digitized workflows, our Digital Operations Factory uses our core technology, frameworks, and prebuilt assets to deliver value faster, with less risk, and at a fraction of the cost. The Factory also takes the innovative approach of combining subscription pricing with a lease payback model. Now, organizations can invest in digitization using an OPEX model, aligning when you spend with when you generate revenue.
Not all environments are ideal for Intelligent Automation. To ensure that your organization is ready, we recommend engaging in our Intelligent Automation Playbook service. In this process, we work across your organization (or a subset of it), speaking with process owners and managers, as we do a deep dive in what we call "Opportunities for Automation." At the end of the process, we create a playbook, complete with a detailed breakdown of all opportunities and candidates for automation, along with cost, value, and ROI.
Intelligent Automation Paybook: Not all environments are ideal for Intelligent Automation. To ensure that your organization is ready, we recommend engaging in our Intelligent Automation Playbook service. In this process, we work across your organization (or a subset of it), speaking with process owners and managers, as we do a deep dive in what we call "Opportunities for Automation." At the end of the process, we create a playbook, complete with a detailed breakdown of all opportunities and candidates for automation, along with cost, value, and ROI.
Digital Operations Factory (our namesake): The Digital Operations Factory is your alternative to traditional enablement approaches. It reduces cost and risk while providing the flexibility and standards to support easily scaling into your automation journey. The Digital Operations Factory offers several features that makes it the clear choice to deploy and scale your Intelligent Automation Platform, powering your digital journey. Backed by over a decade of expertise in building and maintaining digitized workflows, our Digital Operations Factory uses our core technology, frameworks, and prebuilt assets to deliver value faster, with less risk, and at a fraction of the cost. The Factory also takes the innovative approach of combining subscription pricing with a lease payback model. Now, organizations can invest in digitization using an OPEX model, aligning when you spend with when you generate revenue.
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